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Manuals & Brochures
Who will warranty my spa?
Can I still get technical support?
Can I buy a warranty and get my part covered now?
What is it?
How does it work?
Price Comparison Examples
Who is GreenTree Warranty?
How much does the coverage cost?
What does it cover?
How do I process a claim?
Do I have to go through SpaShopper.com?
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WHO WILL WARRANTY MY SPA?
As a customer of SpaShopper.com you are already registered in our systems. We have a complete history of your hot tub from the day it was manufactured along with a complete customer history of your spa. SpaShopper.com will continue to provide all your hot tub needs whether just to answer questions about your water chemistry or to diagnose any component failure. We are here to answer your questions.
CAN I STILL GET FREE TECHNICAL SUPPORT?
SpaShopper.com is committed to customer service. Our knowledgeable experts are here from 8 am to 8 pm Monday through Saturday to provide quality customer support. Whatever the need, SpaShopper.com is here to help.
CAN I BUY A WARRANTY AND GET MY PART COVERED NOW?
GreenTree Warranty does not cover pre-existing conditions. Your warranty coverage begins 60 days after purchase.
WHAT IS IT?
Because you are a loyal Spa Services customer we are offering a special promotion. We have discounted our 3 year SpaShopper.com warranty package. It provides 100% coverage on all of your major electrical components for three full years.
HOW DOES IT WORK?
It works the same way your warranty coverage has worked in the past. If you have any issue with your spa, simply call SpaShopper.com for diagnostic support where we will work together to isolate any component failure. Once we determine which part is failing, we will process the transaction and your claim. Greentree Warranty will reimburse your claim within 3 days. Its that simple.
WHO IS GREENTREE WARRANTY?
Greentree Warranty is a national Hot tub and Pool insurance provider. They have been a trusted source in the pool and spa industry since Hot tubs became popular. SpaShopper.com is proud to offer Greentree Warranty products. Visit greentreewarranty.com for more information.
HOW MUCH DOES THE COVERAGE COST?
For a limited time, SpaShopper.com is offering our registered customers our three year coverage plan at a huge discount. Normally the three year plan sells for $699. Today SpaShopper.com offers the same plan for only $399.
WHAT DOES IT COVER?
The SpaShopper.com three year plan covers all major electrical components. This will typically include the Motor, Pumps, Control Systems, Ozonator, Blower Motor, Topside Control and Heater Elements and Assemblies.
HOW DO I PROCESS A CLAIM?
To process a claim simply call SpaShopper.com anytime you are experiencing any difficulty. A SpaShopper.com technician will walk through the diagnostic process and complete the claim for you if one is required.
DO I HAVE TO GO THROUGH SPASHOPPER.COM?
Any claim will have to be authorized prior to being paid by GreenTree Warranty. Typically SpaShopper.com will ship your parts the same day and facilitate the approval process by expediting your request.
SpaShopper.com 3 yr Offer
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