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Refunds
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You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your return. All returns and exchanges will be credited less restocking and shipping costs. Our credit department processes returns and issues credit once a week and if your item isn't received by that time it will not be processed until the following week. If you have not received a credit and it as been longer than 30 days, please give our Customer Service Department a call at 1-866-829-3660.
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Do you have questions?
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Can't find what you're looking for? We have one of the largest selections of
Hot Tub and Spa parts available on the web! If you have any questions or can't
find a product, please call one of our friendly Customer Service Representatives
Toll-Free at 1-866-829-3660 from 8 a.m. to 8 p.m. (EST), Mon-Sat. Or, send us a
customer service request.
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